REFUND POLICY
All Sales are Final.
No Refunds or Exchanges.
Sevage Kick is not responsible for any manufacturing deficiencies or damages caused by wear.
All apparels are final sale. No exception.
Customers are responsible for ordering the correct size that will provide the fit that is desired.
--------
SHIPPING PROTECTION
Sevage Kick offers Shipping Protection, an optional paid service that protects our customers against lost, stolen, or damaged packages. If an insured package does not reach its destination, or if it is damaged when it’s delivered, then the customer is reimbursed (replacement or refund) after investigation. Review the policies to understand what is covered by Shipping Protection.
HOW DOES SHIPPING PROTECTION WORK?
To get reimbursed when a package is reported lost, stolen or damaged, please reach out to info@sevagekick.com. You will need to submit the order number, specify which items, and any documentation that may help with your case.
Claims must be submitted within 14 days of marked delivery (with exceptions) or within 30 days of ship date. Please refer to our Order Issue Timeframe Policy.
The shipping courier may require up to 14 business days to investigate a lost or stolen package.
Note: When reimbursing an item, shipping costs, taxes and Shipping Protection premium are not included.
IF SHIPPING PROTECTION IS DECLINED
Sevage Kick is NOT liable for any lost, damaged or stolen items on any orders in which Shipping Protection was declined.
If you won't be home when a package is delivered, consider having your order shipped to your office, or contact us when you place the order and request for post office pick up.
--------
ESTIMATED SHIPPING TIMES
*does not include processing time